Privacy Policy

1. Information We Collect

We may collect the following types of information:

1. Personal Information
   • Name, email address, phone number, and account details.
   • Information you provide while registering or updating your profile.
2. Usage Data
   • Log data such as IP address, browser type, device information, and access times.
   • Pages visited, features used, and interactions on the platform.
3. Communication Data
   • Chat and call logs made through the platform (stored securely for quality, compliance, and dispute resolution).
4. Payment Data
   • Transaction details processed via third-party payment gateways (we do not store card/banking details).

2. How We Use Your Information

We use collected information to:

• Provide and improve our platform services.
• Connect users with verified legal professionals.
• Facilitate chat, call, and payment functions.
• Prevent fraud, scams, and misuse of the platform.
• Communicate updates, service notices, and promotional offers (with consent).
• Comply with applicable laws and regulations.

3. Sharing of Information

We do not sell or rent your personal information. Information may be shared only with:

• Lawyers/Legal Professionals you choose to connect with.
• Service Providers (payment processors, hosting providers, analytics).
• Government Authorities if required by law, regulation, or legal process.

4. Data Retention

Personal data is retained only as long as necessary for service delivery, compliance, or dispute resolution. Chat and call logs may be stored securely for limited durations as required by law. Users may request deletion of their account and associated data (subject to legal obligations).

5. Your Rights

You have the right to:

• Access, update, or correct your personal data.
• Request deletion of your data.
• Withdraw consent for certain uses of your information.
• Contact us for questions regarding data usage.

6. Security

We implement reasonable technical and organizational measures to safeguard your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of such websites.

8. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be notified via our website or email. Continued use of our services after changes indicates acceptance.